Reservation reminder

Jesmond0
Level 1
Attard, Malta

Reservation reminder

I'm sending e-mails and messages to the guest  as a reservation reminder with check in time and locatio  but guest is not answering back.  Is it normal please?

Thanks Jesmond

1 Reply 1
Ana1136
Level 10
Ohrid, Macedonia (FYROM)

@Jesmond0 maybe they are traveling and have no way of connecting online. Try calling them. If they don't respond either try calling Airbnb and have them contact the guest. 

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.