I am currently having a horrific experience with Airbnb. I ...
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I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
Latest reply
Dear madam/sir,
I tried to reserve this place [https://www.airbnb.com/rooms/786740?wl_source=list&wl_id=663818361&role=wishlist_collaborator&adults...] from 25 to 29 December 2019. I had to enter my payment method, but I did not pay anything yet. Is this now a reservation? Because the trip is not stated in my reservation requests nor this I get an email confirming the reservation. How is this possible? The dates on the calendar are no longer available. What can I do?
Best,
Jill
@Jill841 I just checked the dates. It is still available for you to book. If you don't make a payment, the reservation will not be confirmed.
You have to add a valid payment method and after it is verified by Airbnb, your reservation will be confirmed with the payment deducted from your account.
Hi, this is a host community, we cannot see reservations that are not ours. You should contact your host, he/she probably hasn't accepted the booking yet. Send her a message.