Resolution Center - paying extra fee

in
Gold Canyon, AZ
Level 1
85 Views

I have a guest that is trying to pay the requested fee for heating pool - she says it doesn't show her where to pay... I've never seen the other side of it so I don't know what to tell her. Does anyone know what steps she takes to pay?

1 Reply

Re: Resolution Center - paying extra fee

in
Gros Islet, Saint Lucia
Level 10

@Kathy981,

 

If you have sent the guest a request for payment, she can look on www.airbnb.com/resolutions to find it.

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