Review

Alla6
Level 2
Edinburgh, United Kingdom

Review

Hi,

I have written a review about my guests, however a review a bout me is still hidden. Did anybody had the same issues and how is can be rectified?

Thanks

4 Replies 4
Christian65
Level 10
Copenhagen, Denmark

Have you searched this forum? Have you browsed https://www.airbnb.com/help

Browse through the pages and the help center and you'll probably find your answer.

 

This is a community where you can ask fellow hosts for help and tips but the review part is such an integral part of the Airbnb concept and is clearly outlined in both the help center and this forum.

Alla6
Level 2
Edinburgh, United Kingdom

Hi Christian,

Thanks for your message.  Yes, I have accessed the help cetnre and could not find the answer.I am afraid this is an IT problem as despite of the fact that I have written a review for my guests the review about myself comes still as' hidden'. Just wondering how could I contact IT team/ adimistrator to resove the issue. Would appreciate if anyoe could advise. Thanks.

Carolyn122
Level 3
Albuquerque, NM

I have the same thing happening. I am a co-host so it will not show on my linked account here. 
On the 11th I got the review your guests message and a few minutes later the guest has reviewed you message. Host left his review and it is somehow stuck. When I go it to look at hers it tells me to review her. When I click on it the message reads you can no longer edit this review. I can see our review on her page but not hers. 
I wish I knew how to fix it.
I check those other forums and others also seem to be having this issue but I have not seen anyone offer a fix yet. Do you have the app? I believe there is a pinned post in the top section for how to reach airbnb via the app which was how I was going to ask them to call me later, 

I’m having EXACTLY the same problem. Customer support said to wait the 14 days and it would post automatically. Has your review been waiting longer than 14 days. My Host is not happy with me!