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‎08-06-2019 10:22 PM
Ashley615
Level 1
Vancouver, Canada
‎08-06-2019 10:22 PM

Reviews

HI, does Airbnb customer service can be connected via the phone? Do they work on weekends? I had this crazy group who broke the house rules and left a mess in my place and yet they wrote a negative review. What should I do?

‎08-06-2019 10:22 PM
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‎09-06-2019 08:59 AM
Branka-and-Silvia0
Level 10
Zagreb, Croatia
‎09-06-2019 08:59 AM

@Ashley615 

I can see just 1 review and it is great so I don't understand where is the problem?

‎09-06-2019 08:59 AM
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‎10-06-2019 01:47 PM
Quincy
Community Manager
Community Manager
London, United Kingdom
‎10-06-2019 01:47 PM

Hello @Ashley615, welcome to the Community Center. 

 

I am so sorry to hear about this. There are multiple ways to contact Airbnb as explained in this guide. I also advise that you take a look at the Resolution Center.

 

Would you mind keeping me updated on this? 

 

Quincy 

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Please follow the Community Guidelines // Volg de communityrichtlijnen

‎10-06-2019 01:47 PM
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