Security Deposit

[Sue314]

I just got my first booking from Airbnb (after having my page for about a year?). I don't see where they added in the security deposit. They also didn't send a breakdown of charges like other rental sites. Should I be looking somewhere else? How do I contact someone at Airbnb.

[Lisa723]

@Sue314 Airbnb does not actually collect any security deposit. It's a virtual deposit in that they reserve the right to charge the guest after the fact. You can see your transaction history and future transactions under the "performance" tab, "earnings."

AirBnB number:

United States and Canada

+1-415-800-5959 +1-855-424-7262 (toll-free)

For Superhosts (they will verify you):

North America: +1-647-945-9627 +1.888.326.5753