Service fee (for host) why different % between booking?

[Louise231]

Ok, this is a little random but I have two bookings, almost identical yet I being charged two very different % host fees, anyone know why?

Booking 1

Tuesday night x 2 guests -----> £47 x 1 night + Cleaning fee £8 = Subtotal £55---> Service fee -£1.98 Total payout = £53.02

(Begining of Jan)

Booking 2

Tuesday night x 2 guests -----> £44 x 1 night + Cleaning fee £8 = Subtotal £53---> Service fee -£1.00 Total payout = £51.00

(End of Jan)

Why on earth would it charge double the service fee to me, for an extra £3 booking?

Everything else is the same, number of people, day of the week, cleaning fee..

I can almost understand (almost not quite) why airbnb would charge guests different % on service fees depending when they book, (ie like an airplane ticket, if you by on a friday night it can cost more than a tuesday night), but i'm the host, I can't control when and why a guest would book so why should my fees change so drastically?

I know these bookings are small but if these were for longer stays, and the fees were double, that would be a big difference?

Anyone know why?

[Marzena4]

Maybe one pound service fee is the minimum that can be charged, @Louise231? I mean Airbnb doesn't charge in pennies.

[Matthew285]

@Louise231, did you recently change your cancellation policy?

AirBnB has been rolling out a policy where the host fee ranges from 3% to 5% depending on what your cancellation policy is. (Flexible is 3%, Moderate is 4%, Strict is 5%).

I don't know when and where and for whom this new policy applies.

[Louise231]

Shouldn't be e, my cancellation  policy is moderate and it has been for months, I did change it a while back but that was befor both these bookings were made.

[Emiel1]

Hello @Louise231 ,

The first one seems correct to me (3% servicecosts + 20% VAT = 1,98)

The second one should be then: 1,91

More:  What are Airbnb Service Fees?

Best regards,Emiel

[Louise231]

Yeah I just don't really understand why such a big difference between them, why make one small, or one big?