Last week I received a brief announcement form airbnb that said all service fees, guests 12% and host 3% total 15% will be deducted from host total amount. W H A T. There was no information regarding when this will apply, if we have any say in this method, or what we can do to compensate for an increase or 12% deducted from our total income.
Today I received and Instant Booking for May 6th and this new service fee deduction policy has been applied. No service fee deducted from the Guest total payment. 15% from mine, the host. O M G. This is a rip off in light of so many other disadvantages Covid etc has brought about.
Airbnb seem to have lost the plot completely. They are focused on Guests and have little consideration for Hosts who are the basis of their business providing cash flow that Airbnb can invest until payout time. Frequently this is months rather than days giving them interest on on top of service fees. We are their cash cow.
For the first time in 7 years I am considering other platforms. Edreen Auckland NZ