Snow and Ice prevented our guests from getting to our property. How can we reschedule

[Margaret52]

Our Guests tried well into the evening to get here but road closures prevented them arriving.  The arrival date was yesterday and the system does not accept rescheduling once the date has passed.

[Clare0]

@Margaret52 I would advise contacting Airbnb for assistance.  Click on the link below to see all the ways to get in contact including phone numbers.  

[Margaret52]

I have tried every way to get on this conversation but it goes round in circles and cannot connect.