I am currently having a horrific experience with Airbnb. I ...
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I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
Latest reply
Hello
I'm confused as to the new stats page and ratings. By the looks of a summary taken from my mobile (picture below), it looked as if I have received 5 booking requests, when in reality I only had 1 request, which we accepted.
Im concerned with why the mobile app and the full website stats are different?
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HI @Christine56
this is a problem that everyone has. The App has some issue with the stats, to me show 27 request and 17 booking, when I only had 3 request and 3 booking. 😄
no big deal, I hope that the IT guys gonna fix soon.
Cheers Raf
HI @Christine56
this is a problem that everyone has. The App has some issue with the stats, to me show 27 request and 17 booking, when I only had 3 request and 3 booking. 😄
no big deal, I hope that the IT guys gonna fix soon.
Cheers Raf
Thanks Raf for getting back to me, you have a bigger discrepancy that I have!
Shall I lodge this with IT or do you think they already know?
Cheers
Christine
My Stats say that i have 18 requests and i have only had 2 bookings?
I have the same problem. I've only had two bookings (one cancelation and one guest stay) and it says I've had 5 reservations. It makes me nervous that I'm missing something on my calendar even though I know I would get a notification (hopefully??)
Hi all!. I too get concerned when the website shows something that is inaccurate. I'm hoping for Super Host status coming up soon.
My dashboard has conflicting data:
Hi ,
i have the exact problem . Called AB&b customer service and logged concern. Natasha at CS says she forwarded conflict to their Technical team & assured me that the team would get back in 2 days.
Had to explain the discrepancy to her step by step - did not get it first . Hoping they will correct this - before it goes into a black hole !
Good luck ! Wonder if others have the sameness issue?
Change the presentation of the home page? The old one was better.