I am currently having a horrific experience with Airbnb. I ...
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I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
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I’m a property manage on behalf of many owners and a Superhost .. I have an owner wanting to cancel a guests one weeks booking in January - 6 months away. What will happen to my Superhost status? What penalties apply? Thanks
@Kerriann1 Are you the administrative host on these listings or the cohost? I understand that the reviews including cancellation are attributed to the administrative host.
@Kerriann1 That's a very good question, I assumed if you cancel a booking you loose superhost but not anymore.
You are allowed 1 cancellation per 100 reservations and you keep superhost status.
These are the penalties
This one has the 1 to 100 rule
https://www.airbnb.co.uk/help/article/829/how-do-i-become-a-superhost