Third times cancellation

[Mirto0]

Hello,

I have booked an accomodation through your site 3 times now for 3 different places. All of them have been cancelled and as a result we are now completely out of our budget and we are considering cancelling our trip.

Could you please advise what we need to do and why have all these cancellations occured?

Many thanks,

[Marzena4]

Hello @Mirto0.

First of all, this place here is a community of hosts and guests. Not really controlled that much by Airbnb.

You have a solid reason to get in touch with Airbnb support - you must contact Airbnb Customer Service - use Twitter or the form: https://www.airbnb.com/help/contact_us#/

Or choose hosts more carefully. Try to get in touch with them first. Very often the lowest prices mean trouble ahead.

[Huma0]

@Mirto0Did none of the hosts give you a reason for cancellation? It seems strange as hosts face quite a lot of penalties for cancelling on guests. Unless you used instant booking? In that case, I believe hosts can cancel penalty free under certain circumstances, e.g. if the guest doesn't meet certain criteria. Perhaps try booking a listing next time without instant booking.

[Marit-Anne0]

@Mirto0

Perhaps change your profile pictures to something more down to earth and less like a Playboy centerpage ? 

[Peter682]

Come on! Its not like she looks like a crazy and her two reviews are good. Some people have very strange photos and they turn out to be quite normal. If people went on the hosts photo in deciding to make a  booking I would probably have no bookings at all.