Thirdhand Cigarette Smoke

[Andrew2817]

I rented an accommodation this weekend and upon arrival as soon as I opened the door, I was hit with the smell of cigarette smoke. Not the type where someone has just has a smoke, but one which has been caused over years of smoke. It was everywhere including the bedrooms. It was so revolting, that I had no choice but to leave and stay in a nearby hotel which cost me a fortune. Am I entitled to a full refund?

[Mike-And-Jane0]

@Andrew2817 I would say not unless the accommodation was advertised as non-smoking.

[Andrew2817]

It is advertised as non smoking but Airbnb said they wouldn't refund and closed the case. Which is strange to me as the decision is not in line with Airbnbs T&Cs.