Translation into Spanish disappears...

[Iris15]

Hello everyone,

After I took my time to translate my listings into Spanish and they said "saved", I noticed that the Spanish part is empty! My translation disappeared from the "Description" and "Detailed description" parts although I added and saved Spanish as an additional language. Can you help me, please?

[Clare0]

@Iris15 I tried looking in the help files but couldn't find anythin useful for you.  You might contact Airbnb for help.  I use @airbnbhelp almost exclusively when I need help as this seems to be the fastest way.  When you get an answer, please share! A useful guide for contacting Airbnb is in the link below. 

[Iris15]

Thank you so much for your help, Clare! I will call them tomorrow morning and let you know as soon as I receive an answer.

[Clare0]

@Iris15 Thank you! I'm really interest in knowing how you do this!  When you get an answer please put @ in front of my name and I will get an email telling me you replied.  🙂

[Iris15]

Thanks again, Clare! I did not have any idea about it. I just joined airbnb.

[Clare0]

@Iris15 We all started as newbies!  But here is a helpful link you might want to bookmark for future use.  It was written by my friend Dave in an effort to help new hosts: 

https://community.airbnb.com/t5/General-Hosting/Community-Help-Guides/m-p/23100#U23100