Hi All Community
My Name is Kiki, i am host airbnb since last year from bali - indonesia,
Suddenly i have a problem with my account. when i open message on laptop as a host error
" Kiki is temporarily unavailable until they complete our account verification process. this is a standard procedure that helps us maintain a positive experience within the airbnb community"
i am already verified since last year, my phone, my email, google account and id passport + selfie i am already do it. until now my account still problem. and very terrible i not receipt payment airbnb until my guest check out on 30 June until now. this is below reservation number :
1. [Personal information hidden] Check out 30 June 2017
2. [Personal information hidden] Check out 11 July 2017
3. [Personal information hidden] Check out 9 July 2017
Please help me Im getting frustated about the outstanding payment. Airbnb & Payoneer is big company, please help me to solved this problem, i am already email since the problem my account and replay with gemma, billy and payoneer customer care and try to call airbnb support center not work from indonesia, all a same not have a solution. waiting for good news from them until now not have a solution. i am need my payment from airbnb, i need to paid my employee, its huge money for us in Indonesia. I'm getting uncomfortable with this.
Best Regards
Kiki
