Two lots of guests booking for the same date.

Katrina149
Level 2
Wandiligong, Australia

Two lots of guests booking for the same date.

I have had two lots of guests booking on the same date, I cannot host two lots of guests at the same time. I have tried to decline the second lots of guests and the system will not accept it! I declined today. I am NOt happy ..... extremely disappointed.

1 Reply 1
Sarah977
Level 10
Sayulita, Mexico

@Katrina149  That shouldn't be possible- when a guest sends a booking request, those dates will be blocked until you either approve or decline. Are you sure they were both booking requests, as opposed to Inquiries? Because a guest has to enter dates to send an inquiry, whether those are the dates they actually want or whether they're just scouting and asking questions. So if the first was an Inquiry, for instance, those dates would remain open, and a booking request would take precedence and block the dates.