Unreasonable guest

Nella21
Level 1
Guatemala City, Guatemala

Unreasonable guest

Hello I need help. My check out time was more than 2 hours ago. And my guests do no leave. I need help.

i am hosting again tomorrow and need to clean 

2 Replies 2
Lawrene0
Level 10
Florence, Canada

What have you done so far, @Nella21 ? Messaged, knocked on the door, messaged again, phoned?

Are they answering you at all?

Contact Airbnb ASAP, then tell guests you will call the police--they are trespassing. 

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