Urgent Help Needed - Delayed Airbnb Payments

Newinn0
Level 2
İstanbul, Turkey

Urgent Help Needed - Delayed Airbnb Payments

I'm reaching out for help with a pressing issue I'm experiencing with Airbnb. I've been facing a delay in my payouts for over a month now, and it's causing a significant financial strain on my business and me personally.

I've been in touch with Airbnb support and Compliance team and have provided all relevant paperwork, but I keep getting cliched responses that don't get to the bottom of the issue.  It's frustrating to see that my pleas for help have gone unanswered for so long.

I want to be clear that I have submitted all relevant information regarding the Beneficial Owners of my Company and that I have taken all reasonable steps to ensure a prompt settlement of this matter, even translating the documents to English, highlighting the answer to their questions and sending detailed screenshots.

I urge Airbnb to take my situation seriously and provide me with the necessary support to resolve this matter urgently. I'm in a difficult spot, and I'm hoping that the Airbnb community can come together to help me get through this challenging time and share any valuable information that can support me.

Thank you for your time and assistance.
@Airbnb 

2 Replies 2
Bhumika
Community Manager
Community Manager
Toronto, Canada

Hey @Newinn0 ,

As I noticed your post, I have also made sure to raise it to the related department, to look for further updates. Hope this gets resolved for you soon.

 

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Hello @Bhumika I do appreciate your prompt reply, I really hope your colleagues can reply back to me with your speed and support. 
It is so frustrating that I have run out of options, when I call, I get the same response that they will send an email to compliance. When I write on the chat, I get the same generic response. I am lost for words. 😞