We have been robbed

Eleni5
Level 2
Bali, Indonesia

We have been robbed

Someone broke into our villa and both us and the guest were robbed. How do we proceed? We have no insurance in the house( we thought it was safe) and neither the guest they said. Only a Bose headphones were robbed to them, not the money, should I pay for the item? Maybe try to agree an amount?I told them I was going to but I feel also as a victim of the robbery so I dont know what is fair here.

 

Thanks in advance for any recommendation

23 Replies 23

We rented a villa in Barbados from Airbnb and second day there we where robbed. The thief broke thru the wood wall and entered the house. We called police and made a report. All our jewelry was stolen and our vacation was ruined. We would like to sue the Airbnb 

Mike-And-Jane0
Top Contributor
England, United Kingdom

@Ilir16 good on you. Sue the host and why not also ruin their reputation at the same time. Indeed why not lynch them while you are at it.

How ridiculous - Just accept there are thieves everywhere and claim on your travel insurance.

What am I allowed to sue them for ?

Debra300
Top Contributor
Gros Islet, Saint Lucia

@Ilir16,

If you didn't purchase travel insurance, there is a possibility that your home owner's insurance would also cover a loss due to theft during a trip away from home.  

Don't just believe what I say, check the Airbnb Help Center

Same thing happened to us in Estepona Spain couple of weeks ago.

Sorry to hear from  all victims.

You are all right, when we rent a place from Airbnb we should feel safe.

 

Same thing happened to us  in Spain. So far Airbnb is giving us the runaround by offering $500 for $40,000 worth of stolen items.

 

It's time for a class action suit against Airbnb. Anyone who wants to join please write back.

Same thing happened to us in Estepona Spain couple of weeks ago.

Sorry to hear from  all victims.

You are all right, when we rent a place from Airbnb we should feel safe. The owner of the property is nowhere to be found.

 

So far Airbnb is giving us the runaround by offering $500 for $40,000 worth of stolen items.

 

It's time for a class action suit against Airbnb. Anyone who wants to join please write back.

David126
Level 10
Como, CO

@Crystal67

 

Were you not able to claim on your own Travel Insurance?

David
Scott1440
Level 2
Los Angeles, CA

Sorry to hear from  all victims.

You are all right, when we rent a place from Airbnb we should feel safe.

 

Same thing happened to us couple of weeks ago in Spain. So far Airbnb is giving us the runaround by offering $500 for $40,000 worth of stolen items.

 

It's time for a class action suit against Airbnb. Anyone who wants to join please write back.

What did u do ? ,i have a family member that was robbed in nearly 20 000 $ money.

Airbnb agent tell him that they can refund just 500.

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