Why am I not a super host?

[Amy38]

And so why am I not a superhost...according to your letter of denial you say I meet all criteria, Abnb!

[Huma0]

@Amy38 that's weird. Why is there an exclamation above commitment and a yellow line when it says 100%?

Surely a mistake...

[Karen-and-Brian0]

Hi @Amy38 You have a cancellation - for guest Elizabeth. That will clear once a year has passed from that date (date isn't showing but maybe you can find when it was?), then you'll definitely make Super Host. Your place is just lovely! 🙂 - Karen

[Amy38]

@Karen-and-Brian0  That was over a year ago...on the left of their missive it says I have had 0 cancellations.

[Karen-and-Brian0]

Hi @Amy38 If it was over 365 days ago, you are completely eligible from what I can tell - must be a glitch? You may need to rattle their chain and get that looked into. Hope we see that badge on your profile soon!

[Amy38]

@Karen-and-Brian0  I suppose you are right...I misread this...but the cancellation was a year ago. I was told I would be fine after the first of this year.  I dont actually care that much, I just misread this as say, Yay and but no....didnt note the Yellow line.

Sorry for the bother.my face is red.

[Amy38]

@Karen-and-Brian0 curioser and curioser...I went back to reservations...I cancelled Elizabeth in 2015.

However my reservation history shows 3 cancellations in 2016... all people who paid, stayed and wrote reviews, including Elizabeth who came back.  This makes no sense in any computer record inthe world but Abnb.

Now I just have to figure out what to do.

[Karen-and-Brian0]

@Amy38 Get a hold of someone at Airbnb who can look into this for you - that's nuts!

[Amy38]

Thanks, I will.  If Abnb were an airline, I would never fly them.  Their computer skills are the squirrelist I have ever seen.  Love them and hate them.