Wrong IBAN (money never came)

Santiago20
Level 1
Leipzig, Germany

Wrong IBAN (money never came)

Hello,

 

I just realized that the money of August never came.  I put a wrong IBAN (from my credit card, which apparently is not working), and the money never reached my credit card.  Does somebody knows how to get the money to my account?

 

It is really difficult to contact people from Airbnb...

Thanks a lot

S. ***

5 Replies 5
Till-and-Jutta0
Host Advisory Board Alumni
Stuttgart, Germany

Falls du lieber auf Englisch kommunizieren möchtest, solltest du dein Anliegen im englischsprachigen CC posten.

Nubia-Yensy0
Level 1
Grône, Switzerland

Hi,

 

I have made the same mistake!

Did you find a way to get your money back ?

 

Kind regards.

 

Nubia

Hello,

 

I think I have the same issue.

AIRBNB doesn't allow me to see the IBAN though, so I can't compare it and see whether I put it wrongly.

 

Could somebody help me please ?

My guests left 2 weeks ago and I haven't received any payment yet.

 

Please advise,

 

Tsvetelinna

Did any of you guys ever get your money? I'm in the same situation atm...

Orhan20
Level 1
Ankara, Turkey

I live the same issue and I think airbnb is cheating us... Airbnb sending money to wrong iban account which I ve never had in my life nor its defined... And call center escaled and change the priority....