about my payment

[Nadeesh-Dinuka0]

Hi there,

    We are from Sri lanka and recently joined with airbnb..i have a problem with my payment because although airbnb says they ve already paid me i haven't received it yet in my account.i used international wire money transfer system and any one please answer below my questions

1.how i can refer my own account details

2.is there a local suuport team in sri lanka and their contact number

3.or any contact details

[Christima0]

Hello Nadi

CAn you tell me whom you contacted on this issue or how did you sort it out?

I have the same issue since December.

Regards

Sanjaya

[Nadeesh-Dinuka0]

Hello,

    We contact them through twitter.you make a twitter account and contact them via direct massege.They will attend soon for your mattter. 

   Regards!!!

[Christima0]

hi do you know their twitter address please?

[Nadeesh-Dinuka0]

hi,

   just sign up your twitter account and then from the search button you can find air bnb and chat with them.they will soon attend. 

[Betty-B--M-0]

Hi @Nadeesh-Dinuka0 and @Christima0

To double-check the account details you gave: 

- Click your profile picture>Account Settings>Payout Preferences>International Wire (Default).

Note that it will be hidden and only the last few digits show. 

If there is any doubt as to it's accuracy, delete it and re-enter it but you may want to contact AirBnB prior to doing so.

It happened to me that I actually made a mistake with my bank account number but I caught it prior to requesting the payout. Once it was all correct, the payment was received very, very, very fast. 

Contacting AirBnB:

- Lots of threads on this forum have the information.

Here is one I particularly like: https://community.airbnb.com/t5/Community-Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165/highl...

Best wishes and happy hosting, 

Betty