Hello @Rav2,
Welcome to the Community Center.
I hope you don't mind, I have moved your post and made it into a new thread here in the help board to make it easier to follow the discussion topic.
Just to clarify, in terms of your question, is this a message you have received from a potential guest wanting to book?
Thanks,
Lizzie
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Thank you for the last 7 years, find out more in my Personal Update.
Looking to contact our Support Team, for details...take a look at the Community Help Guides.