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Troublesome check in

Hello All, first time on here so please be gentle! Had guests book a couple of weeks ago to book for one night ( tonight) . Messaged them at time of booking to ask for an eta so I could be there to give them the keys. Heard nothing until I messaged them y... read more

Created 23-10-2019 | Latest reply 29-10-2019 by Jacqueline809

I need support cancel booking

I have some problem about financial so I sold My house Please help me cancel some bookings from here

Created 28-10-2019 | Latest reply 29-10-2019 by Yadira22

in Ho Chi Minh City, Vietnam

Has anyone in this community developed a successful “AirBnB Experience“ in their area?

Fellow Superhosts,I am located in the Cayman Islands and have been hosting since December 2018. I am now interested in developing an “Experience “ for the Cayman Islands Marketplace.Does anyone have advice or recommendations on how best to establish an “E... read more

Created 28-10-2019 | Latest reply 28-10-2019 by Craig497

in KY

Help! I'm seeing a spike in complaints about guests "having" to drink tap water / bathroom water

Private room host, no guest access to the kitchen. I've had 3+ negative reviews the past couple of months, and more guests who didn't say anything in reviews but did say things in person, complaining about effectively having to drink water from the tap. T... read more

Created 08-10-2019 | Latest reply 28-10-2019 by Sarah977

in Somerville, MA

Best location for Airbnb in the west palm beach area

Hi All, I am looking to purchase an Airbnb property in the West Palm Beach area, any recommendation as far as location and management company? any information will be greatly appreciated. Thanks

Created 28-10-2019 | Latest reply 28-10-2019 by Md-Mizanur1

in Greenwich, CT

Long term expectations

On stays longer than the weekend, what are the host required to provide as far as fresh towels, sheets ECT..

Created 28-10-2019 | Latest reply 28-10-2019 by Sarah977

What is the best cancellation policy? I really do not understand how the cancellation policy works.

Can someone explain the cancellation policy to me?

Created 28-10-2019 | Latest reply 28-10-2019 by Sarah977

in Tuscaloosa, AL

Columbus, ohio

Greetings!My name is Jamey and I'm the host at Pied-a'-Terre in old town east. I'm reaching out to a few local hosts to see how you plan on handling the 5% occupancy tax being levied by the City of Columbus effective 03/2019. I've contacted Airbnb and the... read more

Created 21-03-2019 | Latest reply 28-10-2019 by Tristan145

in Columbus, OH

5 star cleanliness expectations & HAIR

Shouting out for advice from fellow hosts for help about what should be expected to get a 5 star clean rating. Is the 5 star expectation, that there is not a SINGLE stray hair anywhere (corners, inside cupboards drawers, or even in the bin)? Would a few ... read more

Created 06-08-2019 | Latest reply 28-10-2019 by Sarah977

in Marbella, Spain

Stolen Mail?!

I am still new at hosting and just received superhost status, which is super exciting. I have had some issues with our last group that I’m not sure what to do about & am looking for some advice...A woman booked months ago as a bride staying with her 7 br... read more

Created 22-10-2019 | Latest reply 28-10-2019 by Helen427

in Encinitas, CA

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