Hi. I left the house yesterday morning, my friend and I do remember we left the keys on the kitchen table and left the door unlocked (as he said on the instructions). The host said when the cleaning lady came to clean yesterday after we left, she couldn't...
Latest reply by
Shuting1
Hi , for one of the booking inquiry suddenly my calendar is blocked for those dates with the status as "Awaiting payment". I am not sure what does that mean? I have not Pre-approved the booking but Instant booking is activated. For Instant Booking, I have...
Latest reply by
Emiel1
Good afternoonI would like to become a member of Airbnb Program Plus.So I'm sending my request.My name is Ivica Ravlić from Split CROATIA My listing is Apartment 28 Split.
Latest reply by
Emiel1
Hi All, I decided to apply the 20% "New Experience Discount" and then had to turn it off in order to change my price. No one booked in the 12-hr time period where I turned the discount off but now I want to put it back on... any suggestions on how I go ab...
Hi. Please can anyone shed some light on why my listing doesn't always show up. I have a four bedroom property that sleeps up to 8 people. When I search for a property in my area for 6 people my listing does not show up but it does show up if the sear...
Latest reply by
Suzanne468
My boyfriend just moved to Bucharest for a job. He booked a room for a month. He set up a time to meet with the host to get the keys and when he arrived it was an abandoned building! It is night there and he is stranded because he used most of his money f...
Latest reply by
Sarah977
I just reeived my first booking but the price was much lower than expected. I was given an average of what the payout was going to be but it wasn't close even giving a 25% discount for first 3 bookings. Unfortunately the first one is for a whole month. Ho...
Latest reply by
Sandra856
In the past 18 months we have 3 horrible incidents with guest. 2 stole from us and did damage. One did horrible damage. We ask for a $125.00 security deposit so at least we can recoup some of the damages. We had reciepts and pictures yet Airbnb did not h...
Latest reply by
Willem36