Hi there,We just recently had guests who have caused extensive damage to the home and we had to involve AirBNB and get them to pay us for the damage that they had caused as they first refused to do so.They have left a very negative star rating which is im...
Latest reply by
Florian239
On January 14th I booked an airbnb near Baltimore, where I was going for the weekend to visit friends. I arrived after my five-hour drive, tired, to let myself into a pitch black stairwell. The light fixtures had no bulbs in them, so I used my phone flash...
Latest reply by
Mary1355
Hi, somebody already want me to accept or decline her book but the app doesnt show her request, it says that the reservation cannot read because it was in another format, what can I do?
Hello, I rented a beautiful BNB exactly a month ago and still haven't receieved my security deposit back. I was assured that the home was left how I found it and all is well. I haven't recieved any information regarding any claim either. So, I assumed I w...
Latest reply by
Sarah977
Morning, I would like to confirm of my reservation Number HMHYRFJZ22.There has been an error with the payment system and i ended up being charged 4 times for 1 reservation. I have received 7 ID Receipts : 1. RC3PHPHCP82. RCFXJ28EN83. RCDH5CCF3S4. RCSAPKJE...
Latest reply by
Sarah977
Hi, Hopefully someone can help me. All of a sudden my Airbnb calendar is not syncing with my booking.com calendar. I tried to export my Airbnb calendar to booking.com again this morning to alleviate the problem, but I'm getting a message that my Airbnb ...
Some of my listings are not shown in search results.I can only see my listings only if I put instant booking option (which I don't want to do). Witout instant booking I can't see my listings (How can I fix this error?
Latest reply by
Sanju0
Hi allI have my pricing set, min stay 3 nights, all good i would take 2 nights but at a higher nightly rate and possibly higher cleaning if yiou can do that ( or incorporate that in)Anyone know if thats possible? Or can you offer a discount for 3 nights ...
I recently was informed by a neighbour that two mini buses of 15 people in each arrived at my home( max ten guests) and stayed overnight, I contacted Airbnb support with no resolution offered. How do other hosts manage this? Jane
Latest reply by
Branka-and-Silvia0
I have four properties in an exclusive city in a Metro Atlanta suburb. If travelers search for that location they will get listings that are both in rough areas and many miles from our specific community. Our location is a 2019 top travel location for Exp...