Hi there we've just joined as hosts to Airbnb and have received an enquiry from a young-ish girl. I'm a bit wary of this as young people could mean parties (which I'm not comfortable with). She hasn't really said much on her enquiry other than asking whet...
Latest reply by
Katy60
I had a quest check out this past Saturday. Although I've been fortunate to have guests leave our rental neat & tidy this guest went above and beyond. I have already refunded to her a portion of the cleaning fee as I couldn't, in good conscience keep i...
Latest reply by
Jelena44
I want to give a refund at check out rather than a low discounted rate, which will equate to the same amount. Do you think that would come across as attractive? Also I am not adding a service charge...
Latest reply by
Lisa658
We had a guest that damaged a couch, we complained, he agreed to pay for the cleaning costs. The Airbnb site says he made a payment, but we have recieved nothing. We have checked all payments from Airbnb and nothing is there. What do we do? Curious in Pra...
Latest reply by
Erzi-And-Lyle0
My Co host has not yet provided a payout method.Airbnb has withdrawn her share from my payout without sending a notification about the "homeless payment".This part of the Co hosting could be explained in more details and in my opinion Airbnb should send a...
Hello. I checked in on my first guest. I would like to know if I need to take any procedure in the Airbnb system (if there is a place where I should signal that the guest has arrived and is in possession of the property)?
Latest reply by
Marzena4
I am wondering what benefits hosts may have found to offering breakfast. My listing is a private/whole house booking that does not have a kitchen. I have given my guest suggestion on where to grab a breakfast but haven't provided anything but Keurig cof...
Latest reply by
Jennifer--And-My-Brother0