What hosts are saying

    I had a quest check out this past Saturday. Although I've been fortunate to have guests leave our rental neat & tidy this guest went above and beyond. I have already refunded to her a portion of the cleaning fee as I couldn't, in good conscience keep i... Latest reply by Jelena44
    I want to give a refund at check out rather than a low discounted rate, which will equate to the same amount. Do you think that would come across as attractive? Also I am not adding a service charge... Latest reply by Lisa658
    We had a guest that damaged a couch, we complained, he agreed to pay for the cleaning costs. The Airbnb site says he made a payment, but we have recieved nothing. We have checked all payments from Airbnb and nothing is there. What do we do? Curious in Pra... Latest reply by Erzi-And-Lyle0
    My Co host has not yet provided a payout method.Airbnb has withdrawn her share from my payout without sending a notification about the "homeless payment".This part of the Co hosting could be explained in more details and in my opinion Airbnb should send a...
    Hello. I checked in on my first guest. I would like to know if I need to take any procedure in the Airbnb system (if there is a place where I should signal that the guest has arrived and is in possession of the property)? Latest reply by Marzena4
    I am wondering what benefits hosts may have found to offering breakfast. My listing is a private/whole house booking that does not have a kitchen. I have given my guest suggestion on where to grab a breakfast but haven't provided anything but Keurig cof... Latest reply by Jennifer--And-My-Brother0