What hosts are saying

    Hi, I have used Airbnb a couple of times and never had to show id for reservation. I have a reservation for Madrid, Spain and my host asked me to send copy of my ID/passposrt via gmail. Is that safe? is there such practice I read that in some countries th... Latest reply by Elizabeth429
    I had a quest check out this past Saturday. Although I've been fortunate to have guests leave our rental neat & tidy this guest went above and beyond. I have already refunded to her a portion of the cleaning fee as I couldn't, in good conscience keep i... Latest reply by Jelena44
    I want to give a refund at check out rather than a low discounted rate, which will equate to the same amount. Do you think that would come across as attractive? Also I am not adding a service charge... Latest reply by Lisa658
    We had a guest that damaged a couch, we complained, he agreed to pay for the cleaning costs. The Airbnb site says he made a payment, but we have recieved nothing. We have checked all payments from Airbnb and nothing is there. What do we do? Curious in Pra... Latest reply by Erzi-And-Lyle0
    My Co host has not yet provided a payout method.Airbnb has withdrawn her share from my payout without sending a notification about the "homeless payment".This part of the Co hosting could be explained in more details and in my opinion Airbnb should send a...
    Hello. I checked in on my first guest. I would like to know if I need to take any procedure in the Airbnb system (if there is a place where I should signal that the guest has arrived and is in possession of the property)? Latest reply by Marzena4