Help

Hi Community, We booked a trip in September of 2016 to Mexico. We arrived in Feb. 1 2017. It was not at all what we wanted and it was misrepresented. We left and requested a refund. Airbnb settled with the host and refunded 522.00 to the credit card on t... Latest reply by Helen3

FAQ says pre-approval does not appear as option if dates clash on my calendar. But I have had two queries recently for different days on a blank calendar. I wanted to clarify something in reply to their booking query but when I tried to send message, on... Latest reply by Steve143

Hi,do you know how i can change the location? My property is in Tinos island, but nowhere in my listing "Tinos" is referred. Instead, a small neighborhood of Tinos is allocated to my property, while all the other properties seems to be located in Tinos is...

I was stolen. What should I do, Airbnb? Latest reply by David126

Im 70 years old and not real computer literate 1) It seems to think I already have an Account? 2) I cant seem to complete a Booking . Help plz! *[Title Updated] Latest reply by Ali40

AirBnb had turned on the new instant accept feature. I had never heard of this so when the first booking of the season suddenly popped up unannounced and without my usual ability to review the booking request I cancelled the booking. The request was from... Latest reply by Cynthia-and-Chris1

Hi, I will shortly be converting part of my home to a 3 bedroom apartment. The Apartment will be attached to my home but there is good isolation from noise etc. I am located on a main road leading directly into a very popular area for tourists. I am also ... Latest reply by Gerry-And-Rashid0

A guest has made a 30 plus booking with me. He then requested to change the booking to a day earlier, and then again to four days earlier. I know he is travelling across the country and the room was vacant when he asked so I agreed. It's been 4 days now a... Latest reply by David126

Her stay is for August (for 10 days) and she wants to pay now. Can someone let me now if this is possible. Latest reply by Alice-and-Jeff0

For Washington state. Latest reply by Cynthia-and-Chris1