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booking confirmation and payment process

I have just joined the Airbnb community by hosting and have just confirmed my first booking. When I take a look at the booking confirmation and scroll down to pricing and payments it states "Guest Paid" followed by the price. Does this mean Airbnb have al... read more

Created 20-10-2021 | Latest reply 20-10-2021 by Mark3921

My apartment shows as listed but can't find it - Please help.

Hey Community, I've just setup a new account and listed my new place. It shows a green button stating it is listed or active. However, I can't see it live? Quite a boring question for the experts but not sure what to do. Thanks all for your precious help.... read more

Created 20-10-2021 | Latest reply 20-10-2021 by Emiel1

Limit on the number of support/assistance animals?

I've just had a reservation for which the guests brought three emotional support dogs. I know Airbnb's policy on ESAs--the animals are not considered pets (i.e. you can't charge extra for them) and the guests don't have to disclose whether or not they are... read more

Created 07-05-2019 | Latest reply 20-10-2021 by Ginger118

in Hilt, CA

Is Airbnb asking Host for theri SS# for tax purposes

Hello, I am an Airbnb Host and received an email from Airbnb asking for My SS# for tax purposes, was this sent out by Airbnb and was is it legitimate? Sally

Created 19-10-2021 | Latest reply 20-10-2021 by Denice0

in Phoenix, AZ

Airbnb/Booking.com hosts in Bratislava please be careful

Hi guys, I would like to reach out to the Airbnb community in Bratislava. I had a very unpleasant experience using Booking (I use both platforms Airbnb as well as Booking, I have started with Booking circa 3 months ago and after this experience I unlisted... read more

Created 20-10-2021 | Latest reply 20-10-2021 by Andrew0

in Bratislava, Slovakia

How much is the Airbnb fee?

Hi, Can someone please advise me how much it is to start an Airbnb account to host? It that a one time fee or is that a yearly fee? Thanks.

Created 20-10-2021 | Latest reply 20-10-2021 by Andrew0

Temporarily Pausing Scheduled Messages

I'd like to pause scheduled messages for some guests, sometimes. For example, if we make a personal connection with a guest, we'd like to do more personal reach-outs. If a guest leaves early, we might need to pause scheduled messages that won't make sense... read more

Created 29-09-2021 | Latest reply 20-10-2021 by Cory156

in Portland, OR

3rd Party bookings...allowed??

Hi,Just received a booking as follows.I am booking your property on behalf of my Sister in-law Stacey, who will be in the area working a wedding.I will pass all check in information on to her when the date is closer Should I be nervous? Is it allowed?The... read more

Created 03-05-2021 | Latest reply 20-10-2021 by Nazan0

in Cessnock, Australia

Loud arguing/ non registered guest

I had guests in a second floor inform me that they left early because of late arriving, loud and Arguing guests on the floor below them. They didn’t out to me until after. How should I proceed, and approach the other guests, seeing as after we arrived to ... read more

Created 20-10-2021 | Latest reply 20-10-2021 by Andrew0

in Salem, MA

What type of insurance should I have for my STR?

I was informed by my insurance company that I wasn’t allowed to list my room as it would void my complete home insurance. The company recommended another company that covers Airbnb who were going to charge an additional £500 on top of my existing premium ... read more

Created 07-03-2021 | Latest reply 20-10-2021 by Jane3162

in England, United Kingdom

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