Help - Page 23 - Airbnb Community

Custom List Message Item

New with many one month stays. Scam?

Hello. I am new to Airbnb hosting, have never been a host before but recently listed my condo. Within 48 hours of making the listing live I’ve had 3 requests for month long stays thy are about two months away. Is this normal? The people don’t have reviews... read more

Created 13-11-2020 | Latest reply 13-11-2020 by Helen3

in Salt Lake City, UT

Cancellation emergency or scam to work around 2 night min.

Hi. I need some ideas. We book based on 2 night min. Our guest arriving today, has told us they will only be able to stay one night due to medical emergency. !? Though we want to be sensitive to medical matters ( and have been in the past) we can't help b... read more

Created 12-11-2020 | Latest reply 12-11-2020 by Brian--Dawn0

in Rapid Bay, Australia

Error 500 means backend servers are down

It appears that the systems problems have not been resolved since yesterday when several hosts reported problems with accessing their calendars and Airbnb systematically canceling reservations. I didn't have those problems, but my check-in times have cha... read more

Created 12-11-2020 | Latest reply 12-11-2020 by Debra300

in Gros Islet, Saint Lucia

HELP! The current guest reservation is cancelled by me??

Hi,I wanted to check my booking calendar this afternoon around 2:30 pm and saw my current booking (14 nights, they have stayed two nights) has been cancelled at 2:10 pm and the guest is refunded. I remembered I saw it was cancelled by guest name, but afte... read more

Created 18-09-2020 | Latest reply 12-11-2020 by Sarah977

in Monterey Park, CA

Bed bugs scam

I have a reservation of total 9 guests stayed in my place this weekend. Sent me pictures 2 days later after check out saying few of her guest have bed bugs bites on their body and asked to request one night refund back due to this issue. My house is a bus... read more

Created 05-08-2020 | Latest reply 12-11-2020 by Junni0

in Chicago, IL

All future reservations are gone...

"You canceled this reservation, and the guest has been refunded. These dates have been blocked to help avoid future cancellations." I did not cancel them. What is going on here?

Created 11-11-2020 | Latest reply 12-11-2020 by Lizzie

in Rio de Janeiro, Brazil

How to include email addresses or URL's in an Airbnb message?

As in the title, I'd like to know how to include email addresses or URL's in an Airbnb message. Such information normally gets deleted (masked out) when the message is posted. Thanks.

Created 29-02-2016 | Latest reply 12-11-2020 by Sarah977

in Jerez de la Frontera, Spain

tax payments in wisconsin

I have opened several cases to no avail!! These are my questions/concerns.In Wisconsin for our area the state tax is 5.5% and the occupancy tax is 7% for our city. In all AirBnB documentation/Financial Reports that I have found or run it shows the "Occu... read more

Created 12-11-2020 | Latest reply 12-11-2020 by Christine2765

in Green Lake, WI

Why is my listing not coming up on searches?

Hi, I published a listing as a host a few hours ago, but it doesn't come up in searches. What can I do to fix this? It works if I send someone a link, but does not come up in a search. Thanks! Tamsyn

Created 12-11-2020 | Latest reply 12-11-2020 by Tamsyn2

in Cape Town, South Africa

Airbnb not respecting cancellation policy

Hello was wondering if anyone has experienced Airbnb giving guest a full refund and not respecting your cancellation policy. I had guest book at 2am fully aware that there was snow coming down and chain requirement was issued. The guest called me at 8pm s... read more

Created 12-11-2020 | Latest reply 12-11-2020 by Stephanie1324

in Los Angeles, CA

Top contributors

Sarah977

Sayulita, Mexico

15470

27569
Emilia42

Orono, ME

2980

6646
Emiel1

Leeuwarden, The Netherlands

7665

4210
Helen3

Bristol, United Kingdom

9020

8124
Andrew0

Berlin, Germany

3533

8347