credit amount vanished

Sah0
Level 2
Rawalpindi, Pakistan

credit amount vanished

Hi! I am a new user and my account was showing 409& credit amount, which after 1st booking is gone. My credits are zero, can anyone please tell me why wasn't I being able to use that amount and where is it gone?

 

Regards

2 Replies 2
Linda108
Level 10
La Quinta, CA

Best to contact Air BNB regarding any financial questions, @Sah0   Here is a guide for contacting Air BNB

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728

Sah0
Level 2
Rawalpindi, Pakistan

Thank you so much for the link.