credit cards

Michael122
Level 1
Seattle, WA

credit cards

does anybody know how to deal woth this inquiry?

 

"I tried my card but it said unable to verify. Is there a problem using a foreign credit card (ie., not from a US bank)? Also, could you change to check out on the 5th? Sorry to bother!"

 

Thanks

1 Reply 1
Tracy0
Level 10
London, GB

So I'd handle this in this way:  if they want to change the date of their booking request, they have to cancel the original one and request to book the correct dates.  THEY have to do this  - if you do it, it will block the dates.

 

If the card is not working, they  need to use another card or contact AirBNB for help. You can't take the payment directly for a variety of reasons and there isn't anything you can do to help.  

 

Lots of people outside the US use credit cards 😉  And lots of people from outside the US book on US AirBNB listings with cards from outside the US.  And vice versa! Lots of people with US cards book nonUS listings just fine!  Not sure what's going on here but it's not your problem 🙂

 

 



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