email templates

[Angela145]

I am a newby host to airbnb... does anyone know if I can add standard wording to automated emails once someone books?  i can't seem to find this kind of function

[C-C0]

Look for "First Message."

[The-Hill-Family0]

I have that same question. Has anyone responded?

[Jude7]

Hi Angela!

I have created and saved several templates - a standard response to an inquiry, a response when an actual booking has been made, a day before confirmation and welcome, and an after-visit thank you. 

When I've replied to a message, I'm given an option to use a saved message. When I click on that prompt, it shows me messages I have saved, as well as giving me the option to create a new message, and then save it 

I still have to manually send my saved responses when needed, so they're not automated, but at least I have a standard response that at worst, only requires some minor editing or personalization. It's been a real time saver!

Jude

[Inna11]

Hi Angela,

I would recommend you to start using AirGMS Vacation Rental Software. It has templates for your communication with guests and sends auto replies immediately, therefore, improves your reputation as a host. Many other cool features for hosting are there. If you have only 1 property the software is absolutely free for you which is amazing! Give it a try on [link hidden]