email with verification code not received for new devise iPhone 12 verification

Linda34
Level 1
Edgecomb, ME

email with verification code not received for new devise iPhone 12 verification

I can not use my new iPhone because I have not received a verification code through email. Text verification worked fine. I have been using the same email for years. Airbnb told me to check with Apple and also Cel phone provider both send me back to Airbnb. Help

 

1 Reply 1
Angelica-Y-Jorge0
Level 10
Mazatlán, Mexico

@Linda34 I have a 12 pro max and it has worked fine for me. I do not see how this could be an apple or cell provider issue. I would escalate to Airbnb as it must be an issue on their end. Maybe try deleting the Airbnb app and reinstalling it (This has worked for me with other apps in the past).

 

If using email make sure to check junk mail (I assume you did this already).

Jorge