guest cancelling

Dayburn-Property-Managem0
Level 1
Victoria, Australia

guest cancelling

I have a guest who has just booked but now needs to cancel

 

She wants me to cancel as she says she wont get her money for days

 

I dont want to affect my hosting status

 

Question - if she cancells and its only an hour, will the money go back to her staright away ?

3 Replies 3
Marzena4
Level 10
Kraków, Poland

If you cancel or agree to cancel, @Dayburn-Property-Managem0, you will be punished. Read in the forum - a host must never cancel.

As for cancellations, the refund is based in the host's cancellation policy and the time of cancellation:

https://www.airbnb.com/home/cancellation_policies

// "The only person you can trust is yourself"
Sandra126
Level 10
Daylesford, Australia

Hi @Dayburn-Property-Managem0 from a fellow Daylesfordian host. Is it Kanchania (spelling?)? I see you cancelled her, your calendar for Hillendale will now be blocked for those dates and you will be fined.

Sandra126
Level 10
Daylesford, Australia

The money can take around a week to return to her.

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