guest changed booking but not show on system

guest changed booking but not show on system

Hi there

 

I have a guest staying this weekend who changed their booking to two nights, it shows they changed the dates but not on the calendar and other areas of the system, so I'm concerned that they will not pay for the two nights?

1 Reply 1
Gerry-And-Rashid0
Level 10
London, United Kingdom

Did you accept the change? If either party changes the booking the other party must click to accept otherwise the payment will remain as the original payment. That's the only thing I can think of...