guest is a no show.

guest is a no show.

A guest accepted the booking but he didn't show up at the time we specified. In my stats tab I noticed he cancelled the raservation, probably after realizing he won't show up and the room was clear for the night but he didn't apear. 

 

As I see, I am elegible for the payment for my service as any other place offering services such as this.

 

how can I be protected from things like that happening and how can I get what I deserve?

1 Reply 1
Marit-Anne0
Level 10
Bergen, Norway

You can adjust your cancellation policy.

https://www.airbnb.com/home/cancellation_policies#flexible