I tried to book a holiday from 18 - 23 August in Tranquility, Velddrif, South Africa, with host Clifford. Clifford was travelling at the time, but emailed me soon after receiving my request to say that he would check my booking and confirm as soon as he got home. We had a number of conversations back-and-forth, but Clifford missed the time to confirm the booking. He has approved my stay, but neither of us is able to go back into the booking to make it 'live' again. He can't confirm my booking; I am unable to resend the request. How can we fix this?