long term reservation with no payout

[Lori197]

I had a one week reservation that changed to 61 days. I accepted the change, but have not gotten a payout yet. The Guest arrived 9/15 and the payout for the first 30 days was scheduled 9/16. Today is 10/10 and I have yet to get any money. I have called and emailed repeatedly. I got several different answers at first, but now I just get a request to be patient. Does anyone have suggestions on how to resolve this?

[Helen3]

Try them on social media @Lori197