made a payment few days ago, no update

[Ilay0]

Made a reservation and did a money transfer and I didn't get any answer.

In the transfer, they told me to write down the reference number.  - ILB0A834-214135.

What's going on i made a 1407 euro transfer and no answer.

[Sarah977]

@Ilay0  What you are describing sounds like you got scammed. When you book a place on Airbnb, the funds are automatically withdrawn from whatever payment method you have on file with Airbnb. You don't "send a money transfer." There are a bunch of crooks out there sending emails to people and directing them to fake "look-alike" Airbnb scam sites.

If this is the case, it pains me to tell you that you will will never see your money again and you don't have a reservation anywhere, because it's all a scam.

[Elke131]

Sorry to hear that. You can describe the entire process (if you found the property on Airbnb or if you found the property on other site, were told to manage the reservation through Airbnb?). That will help others too. And a web address to the property too.

[Andrea2893]

https://www.airbnb.com/help/article/199/what-should-i-do-if-someone-asks-me-to-pay-outside-of-the-ai...

https://www.airbnb.com/offsite-payment?page=overview