minimum stay settings

Kathy-and-Pat0
Level 2
Waterloo, Canada

minimum stay settings

I set my min stay for 1 min during the week, 2 nights on weekends and 3 nights for specific dates (Canadian long weekends).... I just had a booking for 2 nights on one of our canadian long weekends that I specifically set for a 3 night min.  How did this happen?  How can I modify so it doesn't happen again.  I don't want to cancel this guest but I don't want futurew guwesta to be able to shorten they stay on specific long weekends.  Thanks

 

1 Reply 1
Linda108
Level 10
La Quinta, CA

If you set the long weekend for a 3 day minimum and the system allowed 2 days, that is a system failure that you need for Air BNB to look at.  Here is a guide to contacting Air BNB

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728