payment

[William146]

we have done a favour to one of our neighbours whose host had double booked there lodge , so we let the three people stay at our lodge on the understanding we receive the payment . Now we are being told the payment has not been paid into there paypal account by airbus , there saying the host who made the booking has been paid . Would airbus check for us were the payment has gone . It was a two night stay with three persons plus a cleaning charge , please could anyone one out there advise or help   

[Linda108]

@William146   You have  not reached Air BNB staff.  You have reached a host forum in which host hope to help.  It is unclear to me if these guests booked through Air BNB or if you accepted an outside payment. But if you are having difficulties with Air BNB payment, contact Air BNB.  Here is a guide for contacting Air BNB

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728