pricing errors

Answered!
Deb50
Level 2
Australia

pricing errors

hi

i dont have smart pricing on

i have a set 120.00 per night pricing on my listing

while doing some work on site tonight i have noticed 4 differing prices for my cottage ranging from 119.00 per night to 140.0!!

 

if i was booking accomm and kept getting variations on the nightly price, i would go somwhere else!!...not my place!!!

any ideas folks?

thanks to all in advance

deb

Top Answer

thanks marzena

simply knowing the issue is a huge help

will keep an eye on things but like you say, if CS are not helping with the issue i guess we just wear it and hope bookings are the correct price when made!

makes it all a bit messy for guests tho!!

thanks again

deb

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4 Replies 4
Marzena4
Level 10
Kraków, Poland

Hello @Deb50 Airbnb have been recently playing a lot with prices. Smart Pricing bug, and not only. You are not the only one to report that issue. The biggest problem is that Airbnb is never/hardly ever open with new implementations. Just keep an eye on your prices - the CS will not do much...

// "The only person you can trust is yourself"

thanks marzena

simply knowing the issue is a huge help

will keep an eye on things but like you say, if CS are not helping with the issue i guess we just wear it and hope bookings are the correct price when made!

makes it all a bit messy for guests tho!!

thanks again

deb

Alison145
Level 2
Corvallis, OR

I'm having a similar problem, Deb.

 

My Air bnb is supposed to cost $75 a night ($80 on weekends), but, according to Chrome it's $93 and Explorer has it at $110.  It's been rented almost continuously since I started last spring, but in the last couple weeks I've had no bookings -- no wonder. Air Bnb is currently working on it,  but I was interested to see that other people have had similar problems. Mostly these were from 2016. I'm wondering how other people resolved this. I saw that someone was thinking of taking down her listing and putting it up all over again, thus losing all the good reviews and history. (No!)  

 

I'm waiting to hear from Air Bnb. The first person I talked to totally blew me off, but when I called back again, the next person was very helpful. She walked through my settings, listened sympathetically –always imporant– and passed on the information to the tech people. They're supposed to get back to me sometime today. In the meantime, I've turned off the ironically named "smart pricing" function. 

 

Two more weird things:

 
A couple weeks ago someone looked at my listing ($75) and then came back later to book and found that it was now $85. He decided to go ahead and book and, when he did, it was $75. 
 
Then, on another note, about ten days ago, Air BnB sent me a notice reminding me that a guest was coming, but, even though the date in my Air BnB host calendar was correct, the notice had the wrong date. That guest isn't coming until January. 
 
I need this to be resolved quickly or my family will have a pretty thin Christmas. 
Gunnar26
Level 1
Tabasalu, Estonia

I have smart pricing on.

Minimum price set to 50€/per night.

Still got two bookings with 40€/ per night....