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refund

‎12-10-2017 01:18 AM
Mary611
Level 1
‎12-10-2017 01:18 AM

refund

Hi There,

Our accomodation was cancelled by the host, and we were lucky to find alternative accomodation. However Iam still waiting for my refund. It states 5 business days, but it has been 3 weeks and still no refund. Why should I wait this long?

‎12-10-2017 01:18 AM
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‎12-10-2017 08:19 AM
Marzena4
Level 10
Kraków, Poland
‎12-10-2017 08:19 AM

Hello @Mary611 You need o contact Airbnb CS directly: https://www.airbnb.com/help/contact_us#/

// "The only person you can trust is yourself"
‎12-10-2017 08:19 AM
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