resolution center compensation after cancellation

Dora31
Level 5
London, United Kingdom

resolution center compensation after cancellation

hi guys

 

i am trying to cut the story short. guests booked my room for 3 days. on Day 1 there was a big arguement between the couple, i constantly woke up listening to their arguments. the man raised his voice as well. the next morning i asked them to leave and they agreed. (I did not feel comfortable and i did not want anything to be escalated further). they left and airbnb cancelled the reservation. however there are some damage made. how can i ask for compensation if the reservation cancelled?

 

thanks

dora

1 Reply 1
Letti0
Level 10
Atascosa, TX

@Dora31  I just checked past reservations and it appears that the Send a Request for Money option is available for 60 days after the reservation. So check the reservation in your inbox and see if it's still there. My last cancellation on AirBnB was end of April, so I can't tell from that one as it's over 60 days old. 

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