validating ID taking an obscene amount of time

validating ID taking an obscene amount of time

Hi, I was wondering if anyone has had this happen?  I'm booking a place for next week that I have booked in the past.  All my IDs have already been approved, etc. I've had zero problems.  I have cancelled a couple recently though but with no issues.  However, this booking keeps saying its validating my ID and it even keeps timing out.  I'm on my third request for this same booking.  I've called AirBNB and talked to two people and to be honest, I don't think they have any idea what they are talking about.  They tell me not to worry, to allow 24 hours, but it kicks me out of the reservation request after just 12.  It's so bizarre!  I feel like I'm talking to a wall.   Any advice?  

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