1 or 2 guest option need to show on maps for both.

[Francesca18]

10 OCTOBER 2018

Airbnb Support1:27 PM

Hi Francesca!

This is Karin from Airbnb whom you spoke to earlier today.

I am sorry to inform you that what you are requesting is not currently possible on our website. You will have to choose between having 1 or 2 guests as the maximum. However, if you offer the listing for 2 guests, there is always a chance that only 1 guest books.

Have a great day,
Karin

If you wish to submit this as feedback to airbnb you can use the following form

https://www.airbnb.com/help/feedback

Francesca2:10 PM

Well I know for a fact that it is possible bcause it was set up by your staff like htis for the last two weekends. I will show the transcripts if ican

Francesca2:16 PM

so there is no transcript in writing here but i made two phone calls each of the last weekends and I physically saw it on the map for 2 people though we did not change the requirement of one person price with availability for up to 2 for the room. It shoudl be available as an either or and it can be...as I saw it list under search for one person and search for 2 people why should I be excluded from the 2 people search..its a matter for IT department i believe have you spoken with them ? I even got a refund on it as now showing correctly I think ..

Like a £20 dollar travelling voucher because air agreed it should show as both possibilities. I have had couple s for years and I am not adverse but I would prefer it show in single as well if I put 2 people it won't show up in single booking then...

that is why its an issue my bed is taking a pounding its a good bed but it was alot of money to buy and now I want to prefer single but will accept couple .

Let me know what IT department says about this.

if I prefer 2 people it won't show up on single listing will it which is not the way I want it to be.

[Francesca18]

so the question is I am offering the room at £36 plus £15 for the second person. if there are two for the last two weekends I showed on the map as a possibility for a couple airbnb corrected it and refunded me a voucher for the fact I was not showing for 2 people and missed out on a booking. they put me up on the map again for 2 or 1 option. I don't understand why its now not possible...

[Ana1136]

Francesca I don't understand, you want to set the max number of guests for 1 but you will accept two? And Airbnb is showing your property as for 1 person but you want it to show both options? Just set the max number of guests to 2 and Airbnb will show your property to both singles and couples.