Hello everyone,
I've just started hosting. The guests currently staying with us were to be our very first guests (first reservation), except that another couple stayed with us two days prior. They were great.
We've gone all out to make this couple feel at home. However, I had posted on the listing that I don't yet have the internet accessible for guests.
They originally requested an early arrival, which I was ready to accomodate. They ended up checking in at 3:30 am (late arrival). I didn't make a big deal about it. I even helped them with their luggage.
The next morning the guy asked me if we had wireless. I told him that unfortunately we still don't have guests set up for access & that I had noted this on my listing to avoid any problems/confusion. He said it would not be a problem & that he would use his phone as a 'Hot Spot'. I was happy that it didn't become an issue and put it out of my mind.
Today, I was working online and noticed a slow connection. I just spent an hour and a half with my internet provider only to find out that this couple has connected their laptop to my ethernet (visible on my IP home screen). I made the big mistake of trusting too much and left my modem in the room that they rented. (I know.... super dumb!).
I'm now very concerned as to the security of my network information, although the representative from my internet provider assured me that they should not be able to access any info.
I feel like I need to address this with them when they get back & make sure that they disconnect from my network.
Any suggestions? Has anyone had a similar situation?
I'm very uphauled at the disrespect, when we've been nothing but accommodating.