I’ve just learned the hard way guests have waaay more priority and rights than air bnb hosts.
had I guest initially request a discount a month ago. I did him the favour. He asked to check in at a specific time. I agreed to work with his schedule. Than I ran behind trying to get him supplies for his month stay. Like tp and soap.
he complained. Because I was 30 minutes behind even though I spoke to him, told him I was behind, apologized and chose to wait. I asked for ten minutes more to get it all ready and out since I was leaving my home for him for a month so yeah it was a hectic day. He entered my home and the whole encounter was him talking to me like I was his employee.
He asked to keep my home for the night and he’d come back the next day.
Over 24 hours later he canceled on grounds I wasn’t ready for him. That’s how easy it is to get out. Hosts cancelation policy means NOTHING to Airbnb.
not only did he get a refund but that’s an entire month someone else could have booked.
amd Airbnb set it as me canceling on him.
so I was punished royally for being 45 minutes late of HIS requested check in time. Even after I contacted him, asked fir more time and he agreed. Entered home and says he’d come back the next day but did not cancel right than and there.
So now I have to fear other guests could pull the same thing.
also a lesson that if we all want to be assholes we can **bleep** other hosts over too. Perhaps the franchises who use Airbnb fir booking and give all guests good reviews regardless of zero interaction.
hard lesson learned. **bleep** Airbnb