I am trying to make a payment and keep getting this error message, Billing Postal Code (required), please can someone help me Ive searched everywhere.
@Brendon0 What Airbnb is trying to do is determine the country of the issuing credit card so that the payment currency can be determined. I don't know what is causing the problem, either because of the device you are using or perhaps South Africa doesn't have Billing Postal code. My advice is to contact Airbnb so they can help you overcome this frustrating situation. Twitter @airbnbhelp is the fastest way to get this done, but there are other options too:
Try from the PC
Go to Settings - > Account -> Country of Residence
Generally they want your Country of Residence to match your pincode
Thats the correction we did and it worked
The Mobile app does NOT have much of these options , hence, do try to use Dektop website for such changes
I am also having the same issue. Postal code does not come up in the search in FAQ. How dumb. Who programmed this system? Do they want my postal code (which is what I put in) or the bank's postal code? I don't keep the credit card companies postal code with me ... what a silly thing to ask for. This is the first time in over 10 years of online puchasing that this silly question is asked of me. What is the matter with airbnb?
I have a 5 digit postal/zip code in NYC and also get rejected. This is highly furstrating, not to mention the lack of channel to request a fix from Airbnb. grrrr : (((
Hello. Anyone found a solution for this? I am having the same problem with a 5 digits postcode (which I am 100% sure is correct!). Thanks a bunch! Sou