Burnt out

Jessica1088
Level 2
St. Augustine, FL

Burnt out

I’m almost ready to throw in the towel but have decided to change settings and remove instant booking for awhile. I mostly just want to vent- but have had 2 bad experiences in a row. The first one Airbnb gave all the advantage to the guest because I included a detail in my review that was against policy. They removed my review but kept the guests bad one (fabrications included), after I filed a claim for linens ruined by urine- from a grown man. Next guest wrote a list of complaints in a text after she left, including her allergies, which we are a farm for crying out loud! And wanted a refund for the radio not working. Everything else she complained about not working she just didn’t know how to use it (it’s a camper) and didn’t ask. This just isn’t worth the work as this rate.

15 Replies 15
Suzanne302
Level 10
Wilmington, NC

@Jessica1088  Your listing is adorable! You had me at donkey....   🙂

 

Bad guests happen. Maintain your boundaries and don't let them spoil YOUR experience of hosting.

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